Proclub – Authorized Photo Service Center

We are a specialist photo and video equipment service center. We provide photo camera (SLRs, compact cameras, mirrorless cameras) maintenance and lens and photo accessories repair services. During 30 years of the company’s operation, we have been trusted by thousands of Customers! In our service center, all adjustments are performed using the best machines. Furthermore, we use only the highest quality parts in our service center. As an authorized service center for Samyang and Tamron lenses, we perform warranty repairs as well as repairs beyond the scope of the warranty. When repairing a lens in an authorized service center, you do not lose the manufacturer’s warranty for the equipment. Before each repair, our technicians perform a free repair valuation. We offer a 6-month warranty for all repairs.

Samyang Optics RepairsAuthorised Tamron lens repairs

Warranty repairs

Warranty repairs

we are an authorized service center for Samyang and Tamron lenses

Chargeable repairs

Chargeable repairs

repairs beyond the scope of the warranty

Free valuations

Free valuations

in the event of cancellation, you only pay for transportation

Warranty

Warranty

6-month warranty for services performed

Did your photo equipment break down and you need to get it quickly serviced? Don’t wait – submit your photo equipment! Fill out the form and follow the instructions

Service Process

 

 

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Fill in the submission form

You will receive an email informing you that the order has been accepted, and a courier will contact you at the scheduled time

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The equipment goes to our service center

When the courier will deliver your equipment to us, we will inform you about it via email in English.

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Checking the equipment

The equipment is checked for the reported fault. The submissions eligible for warranty repair are processed automatically. For chargeable repairs, the service center performs a repair valuation for the delivered equipment. The repair valuation will be prepared and sent to you via email (in English) where you will be able to check the consent to or the cancellation of the repair. You can also send your decision via email (we will respond in English) or by phone (contact in English).

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Warranty repair

After the repair, the equipment will be returned; we will inform you about it via email with the shipment number.

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Chargeable repair

After the repair or cancellation, an email will be sent in English with a link for the PayPal online payment. Upon payment, the equipment will be sent together with the sales document.

Check the repair status

For the entire time your equipment is in our service center, you can check the repair status at: cameraservice.eu/status-check